Remote Session guide
The guide to initiate a Remote Session.
Prometheus IT uses a secure, open-source solution for all Remote Session services. During the setup, one of our IT specialists will remain on the line with you to guide you through the installation process step-by-step. The device owner maintains full control at all times - the remote session can be disabled (terminated) at any moment, and the application can be completely uninstalled by the device owner without leaving any residual files or components. Our Remote Session solution is secure, allows only one connection at a time, and ensures that the device owner can terminate access whenever desired.
Installation.
The DWService Agent is a key component that you first need to install on your device in order to be able to initiate a Remote Session.
1. Click the button below to download the DWService Agent suitable for your operating system.
2. Install the application following prompts.
3. Enter the Installation Code provided by our IT specialist when prompted.
4. Installation is complete and Remote Session is ready to be initiated.
5. Now you can sit back and observe.
Run without installation.
Do not want to install the agent? No worries, you can simply run it temporarily when needed.
1. Click the button below to download the DWService Agent suitable for your operating system..
2. Provide Prometheus IT specialist with generated by the DWSerivce Agent one-time credentials.
a. User
b. Password
3. Installation is complete and Remote Session is ready to be initiated.
4. Now you can sit back and observe.
Available on all majour platforms:









